Create a Work Order
(541) 737-2969
Shop Leader:
Joseph Tibbets
Access Lock & Key Shop Manager /Locksmith
541-737-3565
The OSU Access, Lock and Key is responsible for the issuance of keys, maintenance of keys, locks, and inventory of keys.
Need a Key?
Contact your department or unit's key authorizer. If you do not know who your key authorizer is, email [email protected] for assistance.
For Key Authorizers - Requesting a Key
Process for Picking Up Requested Keys
- Receive an email that your key(s) are ready to be picked up.
- Go to the university ID center.
- Show your OSU ID card to receive new key(s).
Keys should be returned to the issuing department; the ID Center will accept returned keys.
All other questions, concerns and issues about keys and locks should go to [email protected] or [email protected] (if a work order is needed). ID Center staff will be unable to answer questions or concerns involving keys or locks.
Orange ID Card Update
All OSU faculty, students and staff must have an Orange ID card by June 30, 2024 to ensure consistent access to Corvallis campus buildings.
Key Shop FAQs
Can I return my existing keys to get my deposit back and then have them reissued under the new policy?
No, keys issued under the previous policy may only be returned when the key is no longer required by the original holder.
Doesn’t this create more responsibility for the departments?
No, Departments have always been responsible for insuring the keys they authorized to be issued are returned. This change in policy merely closes a large communication loop that has existed for years in regards to whether keys have been returned or not.
How do we know which keys need to be retrieved?
You may request a list of all keys issued to an individual that have not been returned by emailing the Access, Lock and Key shop at [email protected] with that request. It is suggested this list be used as a check off list during the exit process.
How do we know if our space is at risk due to missing keys?
The Key shop will be more than happy to email a list of all key holders for your departmental space upon request. Please email that request with your department number(s) to [email protected].
What happens if someone doesn’t return all of their keys?
The department is obliged to report the keys that are not returned to the Key Shop. In some instances it may be appropriate to involve Public Safety in the retrieval of keys depending on the circumstance. Then the department will need to make a determination as to whether that loss necessitates a rekey of one or more doors to maintain a secured area. If it is decided to rekey, please submit a work order to the Work Coordination Center ([email protected] or 541-737-2969) as you normally would when requesting a rekey.
